Terms of Service

Welcome to Sri Dharani Foods (operated by Dharani Agencies, Tirupati). By accessing or using our website www.sridharanifoods.com or placing any order with us, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By using this website, registering an account, or placing an order, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding contract, and agree to comply with these Terms of Service.

2. Products and Availability

• All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time without prior notice.
• Product images are for illustrative purposes. Actual product appearance, including packaging, may vary slightly from the images displayed.
• We make every effort to ensure product descriptions, weights and nutritional information are accurate. However, we accept no liability for minor discrepancies.
• Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.

3. Orders and Payment

• An order is confirmed only upon receipt of payment or upon our written/telephonic confirmation.
• We reserve the right to refuse or cancel any order at our sole discretion, including in cases of pricing errors, product unavailability, or suspected fraud.
• Currently, orders can be placed via our website, WhatsApp (+91 99599 55021), or phone. Payment methods accepted include UPI, bank transfer, and cash on delivery (where applicable).
• In case of a payment failure, the order will not be processed. Please retry or contact us.

4. Pricing

All prices displayed on our website are current and accurate to the best of our knowledge. We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price at the time the order is confirmed.

5. Delivery and Shipping

Delivery is subject to our Shipping Policy. We endeavour to deliver within the stated timeframes, but delivery dates are estimates and not guarantees. We are not liable for delays caused by third-party logistics providers, weather, or other circumstances beyond our control.

6. Returns and Refunds

Our Refund Policy governs all returns and refunds. Food products are generally non-returnable once delivered unless damaged, defective, or incorrect. Please review our Refund Policy before placing an order.

7. Intellectual Property

All content on this website — including the Sri Dharani Foods name, Dharani logo, product images, text, and design — is the exclusive property of Dharani Agencies and protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

8. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to notify us immediately of any unauthorised use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.

9. Prohibited Use

You agree not to use this website to:

• Place fraudulent, false, or misleading orders.
• Impersonate any person or entity.
• Violate any applicable law or regulation.
• Transmit any harmful, offensive, or unlawful content.
• Attempt to gain unauthorised access to any part of the website or its systems.

10. Limitation of Liability

To the maximum extent permitted by law, Sri Dharani Foods / Dharani Agencies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability in any matter arising from these Terms shall not exceed the amount paid by you for the relevant order.

11. Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Tirupati, Andhra Pradesh.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use of our website constitutes acceptance of the revised Terms.

13. Contact

Sri Dharani Foods / Dharani Agencies
13 Sneha Nagar, Mallamgunta, Tirupati – 517502, Andhra Pradesh
📞 +91 99599 55021  |  ✉ info@sridharanifoods.com